Packet 8 provides its customers a free broadband phone service adapter when they subscribe to its monthly plan. The videophone subscribers are provided a standalone videophone at a discounted rate.
The subscribers also have the option to retain their traditional landline number or opt for a new phone number. The new number can even be from an area code where the subscriber does not live.
The Packet 8 services are rated very high by its customers. Most of them find it as good as conventional landline phones. However, a few of them had a bad experience when their broadband connections were giving them trouble.