VoiceWing offers only one residential, unlimited-minutes plan. It charges $34.95 a month, which is more than what its competitors charge for similar services. However, VoiceWing insists that it provides superior service as compared to most VoIP operators, and deserves to charge a higher rate.
This may be true but it is still difficult to justify the high cost they charge when an equally full-featured VoIP service is available for a lesser fee. Moreover, VoiceWing does not offer high voice-quality. There are complaints of a faint rustling sound that can be heard in the background during a call. The sound quality becomes worse when the customer tries to upload a file to the Web while carrying on the conversation. VoiceWing does not provide emergency 911 calling. Instead, it demands physical address upon registration. Hence, immediate service of the emergency personnel cannot be availed in case of emergency.
But all said and done VoiceWing has emerged as an important player in the market. Its market share will continue to increase thanks to the financial muscle of its parent company.
Keywords: VOip, VOip Service Provider, VOip Telephony