A unique feature of the TotalTalk service is the dashboard. Customers can use the web-based dashboard to monitor the bill, see if their AIM/AOL friends are online and view the date and time when calls were made or received.
The dashboard also provides links to AOL White Pages, Yellow Pages and MapQuest. The customer can also glance at the number of e-mails and voicemails, and open them from the AOL inbox.
Another major plus point of TotalTalk is Triton, AOL’s next-generation IM client. This is integrated with TotalTalk as its softphone application, and extends AOL’s IM voice capability from PC-to-PC and from computers to landlines. AOL is also expected to launch another VoIP-related product called AIM Talk Plus. This is expected to make TotalTalk s service even more powerful.
Keywords: VOip, VOip Service Provider, VOip Telephony